Many CC Cyber Cafe members have complained about the lack of support from the hosting company that hosts the site. However, it's a pretty simple thing to fix, but you need a good system for doing it. First you have to contact the hosting company and ask them what support they offer to their customers and you want to make sure that you are provided with the support that you need and not something less. If you receive a lack of support, then you may want to consider another host, but this is an issue that can be easily fixed.
The next step is to check into what kind of support they give to their CC Cyber Cafe members and I'm sure you're already familiar with some of the options that are available to you. If not, this is a good time to review the different things that are available and the kinds of things that you would want to get support for. You want to be able to track down support quickly so that your issues aren't ignored. This way you can have a quick solution to any problems that you're having with the website. It's also a good idea to keep track of how much support you are receiving in case you ever need it again. Some hosts will provide support after the fact, while others will need to call you before they can help you.
Another thing that you can do for your CC Cyber Cafe needs is look for forums online that are dedicated to that specific website. This way you will be able to get answers to all of your questions and concerns from real people who are also concerned about the performance of their website. By asking questions like this, you can get the kind of support you need to get everything running smoothly on the website. Sometimes the company will have support staff online to answer your questions and concerns as well, but you don't want to go there if you don't have any. Just type "CC Cyber Cafe" into Google or any other search engine and you'll see where other users are looking for assistance. This is a great way to get the help you need for your website, no matter which website it is.